CUSTOMER SERVICE / SUPPORT

SALES | SERVICE | SUPPORT | OVER DELIVER

We are proud of our hallmark multichannel customer service and support operation. Please help us keep costs (and prices) as low as possible by selecting the option below that most closely meets your needs.  

If it is important for you to call us please do so at 1-888-4-MARK-77 (1-888-462-7577) Customer Service Call Center is available between the hours of 9:00am and 4:30pm Eastern Time but please consider the available options below:

Knowledgebase

We have worked hard on a thorough KnowledgeBase which contains some of the most frequently asked questions and includes things like:

  • User Manuals
  • Set-Up Videos
  • Software/Firmware Updates
  • Other Important Articles

Click here to access the knowledgebase

Need-Help

Support

All our customers are important to us! We do our best every day to support your needs through our traditional queue. Send us a support ticket through our Contact Form (below) to ensure that you are routed to the best agent to help with your question. Inquiries are handled in the order in which they are received and each time there is a change in your ticket status, you are automatically sent a notification.

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