To all of our customers, especially those with products on order, we apologize for the long wait times you have been experiencing. We know that no one likes having to wait for their products to arrive.
2020 has been a challenging year for everyone, and we here at Mark 7 are no exception. Our business has been booming, and for that we are very grateful to all of you, but due to unforeseen supply chain issues as well as several other factors that this year has thrown at us, we have been having trouble keeping up with the demand for our equipment.
We have been working to expand our staffing and speed up our production times so we can continue to provide you with the quality you expect from Mark 7 in a more timely manner.
Meanwhile, we truly appreciate your patience and want you to know we are doing everything we can to get your machines built and delivered to you as soon as possible.
Your orders will be shipped in the order they were received. We understand that some lead times are very long, but the sooner you place your order, the sooner you will get into the queue for delivery.
We value your business and we thank you for being a Mark 7 customer.