Contact Us

We are proud of our hallmark multichannel customer service and support operation. Please help us keep costs (and prices) as low as possible by selecting the option below that most closely meets your needs.  If it is important for you to call us please do so at 1-888-4-MARK-77 (1-888-462-7577) but please consider the available options below:

KnowledgeBase

We have worked hard on a thorough KnowledgeBase which contains some of the most frequently asked questions and includes things like:

  • User Manuals
  • Set-Up Videos
  • Software/Firmware Updates
  • Other Important Articles
You an access the system here: 

(you must have a login to our system)


Priority Support

Priority Support enables you to reach us when you need us and bypasses the Traditional Support queue.  You can learn more about this support option here:

 http://www.markvii-loading.com/Mark-7-Autodrive-Priority-Support_p_339.html 

Traditional Support

All our customers are important to us ! We do our best every day to support your needs through our traditional queue. Send us a support ticket through our Contact Form (below) to ensure that you are routed to the best agent to help with your question. Inquiries are handled in the order in which they are received and each time there is a change in your ticket status, you are automatically sent a notification.

Contact Form

Visitors and Customers: Please use the form below to submit a ticket to our support center with your questions or concerns (NOTE: If you are a current customer please input your machine serial number)

Dealers:If you would like to learn more about becoming an authorized dealer for the Mark 7® line of products, please choose Dealer Inquiries from the dropdown box below.